Did you know you can place an order for your photographs online? Please have the full reference from your proof card available.
Frequently Asked Questions
When can we expect to have our photographs delivered?
We allow 10 working days to collect orders and a further 10 working days to process orders and have them delivered back to the school.
What happens if a parent loses their proof card?
Please email us at firstname.lastname@example.org to request an e-proof.
What payment types do you accept?
We now only accept online payments (debit/credit card)
A photograph has come back scratched or damaged, what should we do?
The parent will need to return the photograph back to us with the proof card and their address and we will send out a new print straight away.
LA parent has missed the deadline to get their order form back, can they still order?
All late orders are now dealt with online. The parent will need to follow instructions on their order proof. Postage fees will apply.
Can I mix photographs within packs?
Yes, please see our mix and match options.
8 Bramley Close, Alresford, Colchester, Essex, CO7 8EL, United Kingdom
Open Monday to Friday
9.30am – 4.30pm